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Author Topic: Can't connect to Wi-Fi at home  (Read 2158 times)
PVGJ
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« on: September 03, 2010, 09:12:35 AM »
I've been trying for the past two days to get a Wi-Fi connection from my home router. I have a Mac book that has no probem connecting as well as my old palm pre which has no problem connecting. I brought the EVO to Sprint to have them test the connection. They were able to coonect at the store. I have rebooted the router several times and still no connection. When in the process of connecting it says it is scanning and then connecting and then it just shows diconnected. Has anyone else had a problem similar to this?
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« Reply #1 on: September 03, 2010, 09:14:48 AM »
Do you have a dual-band router?  I think I remember reading somewhere that that could cause a problem.(not sure though)
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« Reply #2 on: September 03, 2010, 09:21:49 AM »
Thaks for that insight Z-- The router is a CISCO Dual-Band E3000
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« Reply #3 on: September 03, 2010, 09:28:49 AM »
Also make sure you have the right password, presuming its protected that way. I had troubles at first because I kept forgetting that I needed a password. lol
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« Reply #4 on: September 03, 2010, 09:29:10 AM »
If you can select a single band try the 2.4.  I think maybe it was the 5ghz band that was causing the problem?
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« Reply #5 on: September 03, 2010, 09:41:33 AM »
I've checked the password about 30 times.. I'm not sure if I have a single band option but will check-- does anyone knoe is the CISCO E3000 have that option?


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« Reply #6 on: September 03, 2010, 09:54:17 AM »
Looking at the specs, i'm not sure it does.  It does both bands simultaneously so I don't know if you could select one or not.
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